Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Complete forms on our website
• Register for masterclasses or coaching services
• Subscribe to our newsletter
• Request information about our services
• Provide feedback or contact us

This information may include:

• Full name
• Contact details (email address, phone number, mailing address)
• Company name and job title
• Professional background information

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information through cookies and similar technologies, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Date and time of visits
• Click patterns

For more information about our use of cookies, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Process registrations and deliver our masterclasses and coaching services
• Respond to your inquiries and provide customer support
• Personalize your experience on our website
• Improve our website and services based on usage patterns
• Develop new programs and services based on user interests

2.2 Communication and Marketing

• Send administrative information, such as confirmations and reminders
• Provide updates about our services and programs
• Share relevant content, educational resources, and promotional materials
• Invite you to events or webinars that may be of interest to you

We will only send marketing communications if you have given your consent or if we have a legitimate interest to do so. You can opt out of marketing communications at any time.

2.3 Legal and Security Purposes

• Comply with legal obligations and respond to legal requests
• Enforce our terms and conditions
• Protect our rights, privacy, safety, or property
• Detect, prevent, or investigate potential security incidents or fraud

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary to comply with our legal obligations.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email communication services
• Payment processing
• Customer relationship management
• Analytics services

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with applicable data protection laws.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government requests).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

4.4 With Your Consent

We may share your information with other third parties with your explicit consent.

5. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. When we transfer your personal information outside the EEA, we ensure that appropriate safeguards are in place, such as:

• Countries recognized by the European Commission as providing adequate protection
• Standard contractual clauses approved by the European Commission
• Binding corporate rules for transfers within a corporate group

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Our legal obligations under applicable laws
• The applicable statute of limitations
• Potential disputes or legal claims

When we no longer need to process your personal information, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under the GDPR and Latvian data protection laws, you have the following rights regarding your personal information:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within one month. You also have the right to lodge a complaint with the Latvian Data State Inspectorate or another relevant supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Secure Socket Layer (SSL) technology for data transmission
• Access controls and authentication procedures
• Regular security assessments and testing
• Staff training on data protection and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at: